Peace of mind with Personal Alert Service


Although we may not want to think about the ‘worst case scenario’ it’s always sensible to think ahead about what would happen if you weren’t able to communicate information in the case of an emergency.

When we found out that Bolton Careline, Bolton at Home, have come up with a great, low-cost solution to offer peace of mind, my fellow Bolton Live blogger, Wendy, and I went along to meet Linda from Bolton Careline, to find out more.

Linda told us that the idea came about when she had a health issue that left her feeling rather vulnerable and it seemed like a great idea to roll out the Personal Alert Wristband alongside the enhanced, multi-layered support service that Careline already offers to the community.

Believe it or not there are still some people, particularly the elderly and vulnerable, who don’t have mobile phones. If they were to be involved in an accident, or be taken ill suddenly, what would happen? What if they are on medication or have an allergy? What if they were away from home at the time? What if they live alone and have a pet? It might take valuable time for emergency services to track down a relative or neighbour that would have the necessary information and this could delay treatment or help.

I daresay we are all aware of medical alert bracelets for allergies and medication info but this service goes a bit further. The waterproof rubber wristband is brightly coloured and therefore readily visible in the event of an emergency. Each band has the BAH Careline central contact number and the first person on the scene can quickly find it, alert the Careline team to what has happened and find out if there is any essential information that would help emergency services. The Careline team will then alert the nominated contact(s), so that they can take any further action as per the registered user’s wishes.

It is open to all ages and costs £10 for initial registration, plus just £10 per year to maintain the service (making a first year set-up cost of £20 and £10 per year thereafter). You don’t have to have any health issues to sign up, just to seek the reassurance that the scheme brings.

We think it’s a brilliant idea and a great initiative for Bolton. It could be used for pre-teens, taking their first steps into independence, relatives showing the first signs of dementia or for people suffering from anxiety/panic attacks.

For more information, or to register for a Personal Alert Wristband, call 01204 335733 at any time, or email:

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